OUR PROMISE:
Fresh Box Market: Ordering and Delivery Policies
Welcome to Fresh Box Market! We strive to provide you with the freshest and most convenient service possible. To ensure a smooth ordering and delivery process, please review our policies below:
1. Subscription Holds:
- If you've subscribed to our service and need to put a delivery on hold due to unforeseen circumstances, you are welcome to do so.
- For monthly subscriptions, you can skip once per monthly cycle.
- For 12-week subscriptions, you can skip up to 3 times per 12-week cycle.
- To request a hold, please contact us in advance.
2. Order Cancellation:
- If you decide to cancel your order, we understand, and we'll process a refund for you.
- For 1-month orders, a $10 cancellation fee will be applied.
- For 12-week orders, a $25 processing fee will be deducted from the refund.
3. Delivery Confirmation:
- Once your order is out for delivery, we will send you a confirmation email along with an estimated time of arrival (ETA).
- You are responsible for receiving the delivery, so please be available or make necessary arrangements.
4. Proof of Delivery:
- Rest assured, all our deliveries come with proof of delivery to ensure it reaches the right place.
- We are not responsible for items left out during extreme weather conditions (cold or hot seasons).
5. Order Pickup:
- If you opt for order pickup and fail to collect your order on time, the order will be forfeited.
- Unfortunately, we are unable to issue a refund as we purchase products based on orders.
- It is your responsibility to ensure timely pickup.
6. Communication:
- For any questions or concerns about our policies, please feel free to email us. We're here to help!
7. Apartment and Condo Deliveries:
- If your order is delivered to an apartment or condo, ensure you are available to receive it from our in-house delivery staff.
- Unlike regular deliveries, we use our own staff to ensure a caring and personalized service.
At Fresh Box Market, your satisfaction is our priority. Thank you for choosing us as your fresh grocery provider!
Our weekly produce list: Updated Sunday @5pm. Box list for the week of April 24th - 27th
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Regular Box: $30
- Ontario Fresh Baby Romaine Lettuce
- Super Sweet Corn
- Ontario Mini Potatoes
- Baby Carrots
- Local Sweet Peppers
- Local English Cucumbers
- Ontario Tomatoes
- Local Mushrooms
- Fresh Broccoli
- Ontario Apples
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XL Box: $45
- Ontario Fresh Baby Romaine Lettuce
- Super Sweet Corn
- Ontario Mini Potatoes
- Baby Carrots
- Local Sweet Peppers
- Local English Cucumbers
- Ontario Tomatoes
- Local Mushrooms
- Fresh Broccoli
- Ontario Apples
BONUS ITEMS:
- Fresh Cauliflower
- Fresh Green Beans
- Sweet Jumbo Yam
- Local Onions
- Fresh Celery
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Fruit Box: $45
- Strawberries
- Blueberries
- Blackberries
- Sweet Seedless Oranges
- Honey Crisp Apples
- Sweet Seedless Grapes
- Bananas
- Avocados (bagged)
- Green Kiwi
- Sweet Mango
- Sweet Pears
- Sweet Honey Dew Melon
Weekly or monthly options avaliable
Select the best fit for your family!
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Sale
REGULAR BOX
Regular price $30.00 CADRegular priceUnit price / per$40.00 CADSale price $30.00 CADSale -
1 Month (4 weeks)
Regular price From $115.00 CADRegular priceUnit price / per$114.00 CADSale price From $115.00 CAD -
Monthly Fruit Box (4 Weeks)
Regular price $165.00 CADRegular priceUnit price / per$180.00 CADSale price $165.00 CADSale -
Sale
12 Week Special
Regular price From $348.00 CADRegular priceUnit price / per$360.00 CADSale price From $348.00 CADSale -
Sale
Fruit Box (12 Weeks)
Regular price $475.00 CADRegular priceUnit price / per$540.00 CADSale price $475.00 CADSale