We proudly source our produce from over 250 farmers across Ontario when produce is in season, along with our suppliers who provide the best produce from around the world. Once it arrives at our temperature-controlled warehouse, we pick and pack your order with care—ensuring it reaches you within 48 hours. Why choose Fresh Box Market? Simple—we cut out the middleman and reduce the number of times your produce is handled, so it’s fresher and faster to you. We keep our prices affordable thanks to the support of our loyal community and we’re proud to support local farmers and suppliers with two storefronts to serve you.

We totally get it—your time is precious! You don’t need to be home to accept the delivery, but it does make it simpler for our team and helps keep your produce fresh. If you’d like extra protection during the colder months, you can leave a cooler or blanket outside to insulate your items until you’re able to bring them inside. However, this step is optional. Please leave any notes, when placing your order for special instructions.

For detailed delivery information, please visit the “Delivery Locations” pages in the top-left menu of our website. If you place your order before our Tuesday 4pm. cutoff, it will be delivered within the same week. We’ll send you a confirmation email on the day of delivery, plus an additional alert when your order is approximately 1.5 hours from arrival. Please keep in mind that due to winter conditions, peak season, and ongoing route optimizations, we can’t promise a fixed delivery time each week.

Our Weekly Menu is updated every Sunday around 2:00 p.m. on both our website and social media channels. This list applies to orders being shipped that week, from Wednesday to Saturday. If you place your order after the weekly deadline, you’ll receive the following week’s box. Don’t forget to follow us on social media to get the first look at all the new updates and exciting produce selections!

Nope! You can pause, skip, or cancel anytime—no hidden fees.